About Our Service
What is Jinxiang Massage?
Established in 2020, Jinxiang Massage is a service dedicated to providing professional in-home massage experiences. We bring skilled therapists and a relaxing massage directly to your home, office, or hotel, allowing you to rejuvenate your body and mind in the comfort of your own space.
Which cities do you serve?
Our service network currently covers many major cities across China (e.g., Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Chengdu, and more). You can enter your address on our official website’s homepage, and the system will automatically check if it’s within our service area.
Booking & Payment
How do I book a service?
Simply visit our official website. On the homepage, select your desired massage service, fill in your detailed address and preferred time, and submit your booking. Our customer service team will promptly contact you to confirm the order details.
How is the fee calculated, and what payment methods are accepted?
Pricing: Your total order price = Massage Service Fee + Therapist’s Round-Trip Transportation Fee. We offer an all-inclusive, transparent pricing policy with no hidden charges.
Payment Methods: For your flexibility, we accept both online payments and on-site payments after the service is completed. You can pay by scanning a QR code either when booking or after your session.
Safety & Professionalism
How is safety ensured for in-home services? Are the therapists qualified?
Safety and professionalism are our core commitments.
Therapist Credentials: All our therapists undergo a rigorous selection process, including background checks and professional training. They are certified, experienced professionals.
Service Assurance: Our service process is transparent and standardized. We also provide service insurance for both clients and therapists to fully protect everyone’s interests.
Can I choose a specific therapist or request a focus on certain body areas?
Absolutely.
Choosing a Therapist: When booking on our website, you can note your preferences (e.g., gender, specialty) in the remarks section, and our staff will do their best to accommodate your request.
Customizing Your Session: We offer various massage packages. You can note your needs during booking (e.g., focusing on neck and shoulders, adjusting pressure) or communicate directly with your therapist before the session begins for a personalized experience.
Service Preparation
What do I need to prepare for the massage?
You need very little—just relax and enjoy. We recommend:
Space: Prepare a relatively quiet, private, and well-ventilated area.
Items: Our therapist will bring all professional equipment, including a massage table, disposable sheets, pillow covers, towels, and high-quality massage oils. You just need to bring a relaxed mindset and wear comfortable clothing.