Refund Policy

1. Overview

summarize
We strive to provide a high-quality, reliable massage service. If you're unsatisfied with your experience or need to cancel, please read If you're unsatisfied with your experience or need to cancel, please read our refund terms below.
We are committed to providing you with high quality, trustworthy massage services. If you are not satisfied with your service or need to cancel, please read the Refund Policy below.

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2. Cancellation Before Appointment

Cancellation before reservation

• Free cancellation is available if made at least  half hour before the scheduled appointment.

• If you are halfway through your appointment timeCancel before hoursThe following are availableFull refundThe

• Cancellations made less than half hour before the appointment may incur a partial fee or no refund, depending on therapist travel status.

• If prior to the appointmentCanceled in less than half an hourDepending on whether the technician has departed or not, there may be a charge ofPartial costsmaybeUnable to refundThe

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3. No-Show Policy

No-show policy
If the customer is unreachable or absent at the time of appointment, no refund will be issued.
No refunds will be issued if the client is unavailable or does not show up at the appointment time.

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4. Service Quality Issues

Quality of service issues
If you are not satisfied due to service quality issues, please contact us within 2 hours After the session ends. We will assess the situation and may issue a partial or full refund based on evidence.
If you are not satisfied with the quality of the service, pleaseContact us within 2 hours. We will decide, after verifying the situation, whether to grantPartial or full refundThe

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5. Refund Process

Refund process

• All refunds will be processed via the original payment method.

• All refunds will be returned via the original method of payment.

• Refunds may take not long depending on your bank or payment platform.

• Refunds may not take long to arrive depending on the bank or payment platform.

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6. Contact Us

Contact Us
To request a cancellation or refund, please contact us via.
To cancel or request a refund, please contact us at:

• Phone/WhatsApp: +86 18301887808

• WeChat: uokmassage

• Website: jinxianganmo.com

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7. Right to Refuse

Right to refuse refunds
We reserve the right to refuse refund requests that we believe are fraudulent or abusive.
We reserve the right to reject refund requests, especially if we determine that they are fraudulent or abusive.