Updated Date: November 7, 2025
1. Our Fundamental Commitment
Jinxiang Massage is deeply committed to protecting the security and reliability of your personal information. We adhere to core principles including purpose specification, choice and consent, data minimization, and transparency. By using our services via our website or other platforms, you agree to the collection, use, storage, and sharing of your information as described in this policy.
2. How We Collect and Use Your Personal Information
Personal information refers to various records that can identify a specific natural person or reflect their activities. We collect and use your information in the following scenarios to provide and improve our services:
- Account Registration: To create an account, you need to provide at least your mobile phone number.
- Location-Based Service Delivery: To provide in-home services within your area and therapist information, we may collect your location information (with varying accuracy) using technologies like IP address, GPS, and Wi-Fi access points, subject to your device permissions.
- Order Payment & Management: When you place an order, you need to provide at least your contact name, service address, and phone number.
- Customer Service & Complaint Resolution: To verify your identity and assist with your inquiries, we may preserve our communication records and related information.
3. How We Use Cookies and Similar Technologies
We use small data files called Cookies to ensure normal website operation and to enhance your user experience. You can manage or delete Cookies based on your preferences through your browser settings.
4. How We Share, Transfer, and Publicly Disclose Your Personal Information
- Sharing: We do not share your personal information with any company, organization, or individual, except in circumstances such as fulfilling the service (e.g., sharing necessary order details like contact name, address, and phone number with the assigned therapist to complete the booking), or as required by laws and regulations.
- Transfer: We will not transfer your personal information to any other company, organization, or individual, except in cases involving mergers, acquisitions, or bankruptcy liquidation, where we will require the new entity to continue being bound by this policy.
- Public Disclosure: We will only publicly disclose your personal information with your explicit consent or when required by law.
5. How We Protect Your Personal Information
We have implemented industry-standard security protection measures to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. These include technical protections like encryption technology (e.g., SSL) and administrative measures like data classification and security management protocols. In the event of a personal information security incident, we will promptly inform you in accordance with legal requirements.
6. Your Rights
You have the following rights regarding your personal information, in accordance with relevant Chinese laws, regulations, and standards:
- Access and Correction: You have the right to access and request correction of your personal information.
- Deletion: You can request the deletion of your personal information under specific circumstances outlined in the policy.
- Change Scope of Authorization: You can grant or withdraw your authorization for the collection and use of additional personal information at any time, such as by turning off corresponding device permissions in your system “Settings”.
- Account Deactivation: You can apply to deactivate your account directly within our product. After deactivation, we will stop providing products or services and, subject to legal requirements, delete your personal information.
We will respond to your requests within 15 days.
7. How We Store Your Personal Information
- Storage Location: Personal information collected and generated within the territory of the People’s Republic of China will be stored within China. Currently, we do not transfer personal information overseas. If this occurs in the future, we will separately obtain your authorization and consent and perform security assessments and approval procedures as required by relevant laws and regulations.
- Storage Period: We retain your personal information only for the time necessary to achieve the purposes stated in this policy, unless law requires or permits a longer retention period. For example, registration information is retained while you use the service and deleted or anonymized within 15 working days after account deactivation; transaction information is kept for at least three years after transaction completion according to the E-Commerce Law of China; service logs are retained for 6 months based on encryption processing.
8. How We Update This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. Significant changes will be communicated through more prominent notice, which may include email notifications for certain services.
9. Use of Third-Party SDKs
To ensure the implementation of related functions and the secure and stable operation of the application, we may integrate third-party Software Development Kits (SDKs). We conduct strict security monitoring on these SDKs. The main third-party SDKs we currently integrate include:
- Alipay SDK: Used for order payments. It collects device information, transaction information, and network status.
- WeChat Pay SDK: Used for order payments. It collects device information, transaction information, and network status.
- AMap SDK (Gaode Map): Used for location positioning and distance calculation. It collects location information and device information.
Please note that the data processing types of third-party SDKs may change; please refer to their official privacy policies.
10. Minor Privacy Protection
Our website and services are primarily intended for adults. If you are a minor under the age of 18, you must obtain prior written consent from your parent or legal guardian before using our services. We will only use or disclose minors’ personal information within the limits permitted by law, with the explicit consent of parents or guardians, or where necessary to protect the minor.
11. How to Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, you may contact us through the following methods:
- Customer Service Tel: +8601887808
- Customer Service Email: cuimeihealth@gmail.com
Typically, we will respond within 15 days. If you are not satisfied with our response, especially if you believe our personal information processing has infringed upon your legitimate rights and interests, you may also complain or report to regulatory authorities such as cyberspace, public security, or market supervision departments.